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As a user, you will be able to see the name of this business even if you haven’t saved their number in your address book.

This brings us to the next section – the different types of business accounts! ‍ WhatsApp is very particular about which business gets this green tick, and it is typically granted to highly reputed brands.Īnother thing that you should notice is the disclaimer that WhatsApp provides – mentioning that this is the “Official Business Account” of the business. If you’re still confused, this is the green tick/verified badge we’re talking about: This verified badge allows customers to know that they are communicating with the verified, official account of a business. WhatsApp is always looking for ways to enhance the sense of reliability for customers that are communicating with businesses on WhatsApp. However, just getting your business verified does not mean your business gets a green tick next to its name on WhatsApp.

We’re also going to walk you through the steps you need to take to get this badge for your business on WhatsApp! ‍ So, what exactly is the ‘green tick’ or verified badge?‍įirst things first – it is absolutely necessary for your business to complete the verification process on Facebook Business Manager to set up your WhatsApp Business API account. You’re not alone if you are mistaking the “Green Tick” next to your business name on WhatsApp with the verification process required by Facebook for the approval of WhatsApp Business API! We’re here to help you understand the difference.